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Privacy Policy

Innkeeper Supplies has made a commitment to protecting your privacy and will only use information collected about you in accordance with the Data Protection Act.

By registering and placing an order on the mcinnstock.innkeepersupplies.co.uk website, you consent to the collection, use and transfer of your information under the terms of this policy.

Information that we collect from you

When you visit, register or order products or services on the mcinnstock.innkeepersupplies.co.uk website you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information. We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.

To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.

At Innkeeper Supplies, we check all orders for security purposes using a number of means, some of which involve outside sources such as the Electoral Role.

What we do with your information

Your information will enable us to provide you with access to all parts of the website and to supply the goods or services you have requested. It will also enable us to charge you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services.

We may send out a monthly email newsletter and an occasional smaller e-mail with special offers. These are only e-mailed to you if you have signed up for the newsletter or if you have placed an order. You can unsubscribe any time. Simply send us an email to info@innkeepersupplies.co.uk  with your email address and the word Unsubscribe.  Alternatively you can log in and unselect the ‘newsletter’ option in your account area.

Your email address is used for logging into your account and for contact between yourself and Innkeeper Supplies (new order emails, newsletters) only. We will not pass any of your details onto a 3rd party company other than the information required to deliver your orders for our couriers.

If our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

All customer data and order history is available online from the “My account” and may be corrected, blocked or deleted by request. Please contact our Customer Support Team for assistance.

Cookies Policy

Cookies are small pieces of information that are stored on your computer’s hard drive by your browser. These allow us to store your account information and provide features to make your shopping on our website easier.

Security Policy

At Innkeeper Supplies we take security of information very seriously.

Unlike many other companies we do not store your debit/credit card details. We have a secure payment company who handle our transactions called Worldpay.  Innkeeper Supplies uses secured servers for conducting online transactions. Steps have been taken to safeguard the integrity of data and protection of personal information. All personal information is transmitted and protected by encryption technology using Secured Socket Layer (SSL) protocol.

If security monitoring reveals possible evidence of criminal activity, information pertaining to such activity will be provided to law enforcement officials.